Crisis resolution for AI.

When an AI companion, telehealth platform, or consumer app detects acute distress, hardcoded US/UK numbers fail roaming travellers and non-native speakers. Beacon resolves context-aware 3-step fallback chains with cryptographic HMAC-SHA256 verification receipts in under 1ms.

Compare B2B API plans Inspect OpenAPI JSON

249 ISO-3166-1 regions

742 Active verified lines

932 Signed audit receipts

Live Resolution & Cryptographic Receipt Workbench

Select a real-world clinical scenario to inspect the 3-step fallback chain and signed receipt.

resolved in 6.736ms

3-Step Resilient Fallback Chain ID · lang=en · roaming=true

Step 1 · primary crisis linePHONE

LISA (Love Inside Suicide Awareness) Bali Helpline

Target: +62 811 3855 472 · Languages: en,id

Step 2 · alternative modality or languageWEBCHAT

Kemenkes Healing119 / SEJIWA Crisis Line

Target: https://www.healing119.id/ · Languages: id

Step 3 · national emergency dispatchPHONE

Indonesia National Emergency Dispatch (112)

Target: 112 · Languages: id,en

Cryptographic Verification Receipt HMAC-SHA256 VALID

Receipt IDrcpt_26f633d6d00f9c16

Service IDid-lisa-multilingual-bali

Trust Tiertier_3_ai_sweep_agent

Actor Typeai_agent

ITU-T E.164valid (1.0)

Methodsai_source_crawl, http_liveness, itu_numbering_plan

Source Hashce0ff9b10cc993749c9c5b9c9643...

Signaturehmac-sha256:3d774d59e65e82a0a9a0b6453ee74d...

4-Pillar Verification Engine

Every crisis helpline and emergency dispatch number in Beacon is continuously audited and cryptographically signed so clinical safety teams have a verifiable audit trail.

ITU-T E.164 & Short-Code Validation

Telecom Dial-Plan Probe

Validates national short-codes (988, 116 123, 112, 999) and international E.164 routing dial-plans, flagging lines that block foreign roaming SIMs.

TLS & Endpoint Liveness Probes

Automated Certificate Audit

Automated HTTP/TLS certificate and domain probes verify that webchat endpoints and official NGO directories resolve without redirects to parked domains.

AI Official Source Corroboration

SHA-256 Registry Diffing

Scheduled AI sweeps crawl ministries of health, IASP, Befrienders, and WHO registries, computing SHA-256 content hashes to detect number changes immediately.

Closed-Loop Broken-Line Telemetry

Caller Incident Escalation

When a caller or partner app reports an unreachable line via POST /v1/telemetry/broken-line, Beacon triggers an immediate re-verification probe and mints an updated receipt.

5-Tier Trust Hierarchy

Open-source contributors and AI discovery agents cannot overwrite live crisis numbers unchecked. Beacon enforces a strict 5-tier governance model backed by HeyLina Clinical Staff review.

Under Dual-State Contract 2 (db_authoritative_seeded), decommissioned helplines are soft-archived with an immutable audit tombstone so subsequent Git deploys never resurrect dead numbers.

Submit a community verification proposal

Trust tier	Actor type	Live mutation policy	Receipt attestation
`tier_1_heylina_staff`	Human Clinical Staff	Immediate live apply + approves queued proposals	`human_heylina_staff_audit`
`tier_2_official_ngo`	Verified Partner NGO	Immediate live apply for owned regional lines	`human_official_ngo_attestation`
`tier_3_ai_sweep_agent`	Autonomous AI Crawler	Auto-applies only at `100%` official domain match; else queues	`ai_web_search_discovery`
`tier_4_trusted_contributor`	Vetted Regional Lead	Staged in `pending_review` with priority AI corroboration	`human_os_volunteer_submission`
`tier_5_public_volunteer`	Public Community	Always staged in `pending_review` for Tier-1/2 sign-off	`human_os_volunteer_submission`

B2B API Plans & SLA

Human crisis lookup at / is free forever. Programmatic access via POST /v1/resolve is metered by monthly resolution volume with zero hard cutoffs on paid tiers.

Capability / SLA	Sandbox Trial (`trial`)	Growth API (`growth`)	Enterprise Clinical (`enterprise`)
Monthly included resolutions	`1,000 / mo`	`50,000 / mo`	`1,000,000+ / mo`
Quota enforcement policy	Hard-capped at quota (`HTTP 429`)	Never blocks crisis lookups; metered overage	Never blocks crisis lookups; custom volume pool
Overage rate above quota	`N/A`	`$2.00 / 1k reqs`	`Custom SLA`
3-Step Roaming & Language Fallback Chain	Included	Included	Included + custom regional routing rules
Signed `HMAC-SHA256` Verification Receipts	Included	Included	Included + dedicated audit export
Real-time quota & overage ledger (`GET /v1/usage`)	Included	Included	Included + multi-key org rollups